Dedicated to customer satisfaction
We are dedicated to leading the charge with innovative patented technologies that enhance sleep wellness. This means every product we make follows our Beyond Organic standards for high-quality, ethically sourced components handcrafted with care in our GOLS and GOTS certified organic factory. We know our products will perform for you, and want you to shop with confidence knowing we stand behind our products.
The Essentia 120 Night Sleep Trial
How It Works
We know you'll love your Essentia mattress, but we also want you to rest assured that in the event you want to make a change you have the flexibility to do so.
The 120-Night Sleep Trial is applicable to the Grateful Eight, Tatami, Stratami, Classic REM5 Active, Dormeuse REM9 Active and Grateful Bed Jr mattresses only. For many Essentia sleepers they fall in love from night 1, but some sleepers need a bit more time to adjust to their new mattress. This is dependent on the type of surface you are transitioning from, the body and spine does take some time to fully adjust to the new sleep surface. In fact, as your body is realigning and you experience proper back support you may actually have a few aches and pains during this time but we promise it will be worth it! Your 120-Night trial begins on the day that your new mattress is delivered, we do require you to sleep on your new mattress for a minimum of 30 nights before deciding to return or exchange your mattress.
If after 30 nights you are sure that you need a different Essentia model or want to return your mattress you can submit your 120 Night Sleep Trial here. Once approved our customer care team processes your refund minus the nominal return fee representing 9% (20% for the Venti) of the listed retail price of the mattress plus any applicable taxes.
The Essentia 20-Year Warranty
We are proud to make our own patented organic latex foams in our GOLS and GOTS certified organic factory, and after rigorous testing we are confident your Essentia mattress will stand the test of time.
Your Essentia mattress comes with a 20-year limited warranty, because we believe your investment in better sleep should be protected for the long haul. For the first 3 years, we have you fully covered. Should anything fall under the terms of the warranty, you will receive a complete replacement at no charge. After that, you have an additional 17 years of prorated coverage, meaning you always retain real credit toward your next Essentia upgrade. No matter where you are in the life of your mattress, your warranty still has value.
Essentia mattresses are compressed and rolled for shipping. It is incumbent on the consumer to unpack the mattress within 30 days of receiving the mattress. Failure to do so will void your warranty. A Mattress that is compressed for a prolonged period can have structural damage and/or condensation from being packaged for an extended period of time.
12 Month 0% APR Financing Available with Affirm
Sleep Now, Pay Later! Essentia is proud to offer flexible payment options via Affirm. Make easy monthly payments over 12, 24, or 36 months. Checking your eligibility won’t affect your credit score.
*Get an Essentia organic queen size mattress for as low as $272.67/month over 12-months at 0% APR. Based on a full purchase price of $3,272. Subject to credit check and approval. Rates are between 0–30% APR. A down payment may be required. Subject to eligibility check and approval. Payment options depend on your purchase amount. Estimated payment amount excludes taxes and shipping fees. Actual terms may vary. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Visit affirm.com/help for more info.
